What Customers Should Know

  • Rear Window—Not the Movie! (Why Some Rear Windows Don't Go All the Way Down)
    Alfred Hitchcock once made a mystery thriller film called "Rear Window." It had nothing to do with the rear window of today's cars, SUVs, CUVs and light trucks.  But there is one thing that some ...
    Published on: Dec 19, 2021
  • The Edible Engine
    You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, ca...
    Published on: Jan 02, 2022
  • "Current" Affairs (Blown Fuses)
    You may be driving along and find that suddenly your radio stops working.  There are no numbers on the display.  Then when you get home, you notice the garage door opener doesn't do a thing ...
    Published on: Jan 16, 2022
  • Give it the Boot (Ball Joint Boot Replacement)
    Your vehicle may be wearing boots right now and you might not even know it.  They're called ball joint boots.  They're actually protective, flexible things that protect parts of your suspens...
    Published on: Jan 23, 2022
  • In a Fog (Fogged Windows in Cold Weather)
    It's bad enough in cold weather when ice and snow block your visibility.  Add to that fog on the inside of your windows and you could be driving blind.  So here are a few tips on how to keep...
    Published on: Jan 30, 2022
  • If You Drive Like a Maniac (Aggressive Driving is Bad for a Vehicle)
    When someone mentions driving like a maniac, they're not talking about you, surely? Besides the safety issues of aggressive driving, you should know that your vehicle will last a lot longer if you'll ...
    Published on: Apr 03, 2022
  • Weather Station on Wheels (Vehicle Sensor Maintenance)
    You probably never thought about it, but your vehicle is like a rolling weather station.  It can check the outside temperature, let you know when the roads are slippery and help you deal with rai...
    Published on: May 01, 2022
  • Power Failure (Broken Power Seat)
    Know anyone who doesn't love a power seat in an SUV, a car, truck or van? They're convenient and precise in their adjustments.  But when they break, oh, what a pain.  Not only is it inconven...
    Published on: Jul 03, 2022
  • Drivers that "T" Us Off (Bad Driving Practices)
    We've all seen drivers who do things that—let's be frank—really irritate us.  They're inconsiderate, can put people in danger and make the road a much less friendly place.  They ...
    Published on: Jul 10, 2022
  • The Right Stuff (Choosing Replacement Parts)
    Let's face it.  Vehicles are complicated machines, each having thousands of parts.  And since they're subjected to heat, cold, vibrations, bumps and much more, these parts wear out and need ...
    Published on: Jul 31, 2022
  • The Red Menace (How to Deal with Rust)
    Rust.  It's worse if you drive in places that use salt on the roads in winter, or if you spend time driving near a body of salt water.  But any vehicle has to deal with rust after years on t...
    Published on: Aug 07, 2022
  • Tacky or Techie? The Tachometer.
    There's a gauge that many vehicles have that says RPM on it.  And there are a lot of people who either don't pay any attention to it or don't even know what it is. Here's why it's a good gauge to...
    Published on: Aug 28, 2022
  • A Squirrely Problem (Animals Nesting in Engine)
    If you park your vehicle outside, you are exposing it to all sorts of critters that would love to use it for nesting, food storage and shelter.  There are plenty of pictures online of people who'...
    Published on: Sep 04, 2022
  • Why You Have an O2 Sensor (Oxygen Sensor)
    If someone asked you what gas made up the largest portion of the atmosphere, what would you guess? Well, it's not oxygen; it only makes up 20.9 percent.  But since we're talking about oxygen, you...
    Published on: Sep 11, 2022
  • When Your Air Bag Light Comes On (Illuminated Air Bag Light)
    There are some dashboard lights you should pay more attention to than others.  One is the air bag light.  If it's on and your vehicle is in an accident, your air bags probably won't do their...
    Published on: Sep 18, 2022
  • Idle Talk about Engines (Causes of Rough Engine Idling)
    When you slow down at stoplight, your vehicle's idle should be smooth as silk.  But what happens when the engine is missing or idling roughly? That's your engine's way of telling you, "Hey, I've ...
    Published on: Sep 25, 2022
  • Something to Latch On To (Hood Latch Safety)
    The other day, a driver was trying to open his vehicle's hood so he could add some windshield washer fluid.  But when he pulled the hood release inside the car, nothing happened.  Usually, ...
    Published on: Oct 23, 2022
  • Slippery When Wet (Driving on Wet Leaves)
    When the leaves fall, you might take a sightseeing trip to see them at peak color.  Or you may simply live in a spot where there are a lot of trees.  When those leaves get wet, you'd be surp...
    Published on: Dec 18, 2022
  • Steering You Right (Tie Rod End Replacement)
    For drivers, S stands for safety.  And there are three other words that start with S that are all equally important: starting, stopping and steering. For your vehicle to be at its safest, all thr...
    Published on: Jan 15, 2023
  • A Turn for the Worse (Using Turn Signals)
    Distracted driving is bad, you know that.  Daydreaming, talking on the cell phone, putting your makeup on in the rear view mirror.  All bad.  But there's something else that causes more...
    Published on: Feb 26, 2023